This website is not suitable for children, however, we may collect data about children.
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The data we collect about you
Personal data or personal information refers to any information from which an individual can be identified. It does not include data of deleted identities (anonymous data).
We may collect, use, store and transmit various personal data related to you. We classify it as follows:
Identity data includes first name, maiden name, last name, user name or similar identifier, marital status, title, date of birth, and gender.
Contact data includes billing address, shipping address, email address and phone number.
Financial data includes bank account and payment card details.
Transaction data includes detailed information about payments with you and other detailed information about the products you have purchased from us.
Technical data including Internet Protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in type and version, operating system and platform, and other technologies on the device you use to access the website .
Personal profile data includes your username and password, your purchases or orders, your interests, preferences, feedback and survey responses.
Usage data includes information about how you use our website and products.
Marketing and communication data includes your preferences in receiving marketing from us and our third parties and your communication
We will not collect any special categories of personal data about you (including information about your race or race, religious or philosophical beliefs, sex life, sexual orientation, political opinions, union membership, information about your health, and genetic and biological Details of characteristic data). We also do not collect any information about criminal convictions and crimes.
If you fail to provide personal data
If we need to collect personal data in accordance with the law or the terms of a contract with you, and you do not provide that data when requested, we may not be able to fulfill the contract that we have or are trying to enter into with you (for example, to provide you with goods) . In this case, we may have to cancel the order you placed with us, but if this is the case at this time, we will notify you.
How to collect your personal data
We use different methods to collect data about you from you, including:
Direct interaction. You can provide us with your identity, contact information and financial data by filling in the form or contacting us by mail, phone, email or other means. This includes personal data you provide in the following situations:
Apply for our products;
Create an account on our website;
Subscribe to our publications;
Request marketing to be sent to you;
Participate in competitions, promotions or surveys; or
Give us some feedback.
How we use your personal data
We will only use your personal data when permitted by law. The most common situation is that we will use your personal data in the following situations:
When we need to perform a contract, we will sign or have signed a contract with you.
It is necessary for our (or a third party’s) legitimate interests, and your interests and basic rights do not override these interests.
Where we need to comply with laws or regulatory obligations.
Generally, we will not use consent as a legal basis for processing your personal data, although we will obtain your consent before sending you direct marketing information from a third party via email or SMS. You have the right to withdraw your consent to our direct marketing at any time by contacting us.
We provide you with some choices regarding the use of personal data, especially in marketing and advertising.
Our promotional offers
We may use your identity, contact information, technology, usage and personal profile data to construct content that we think you may need or need, or a view of content that may be of interest to you. This is how we determine products and offers that are relevant to you (we call this marketing).
If you ask us for information or purchase a product from us, and do not opt out of the marketing, you will receive our marketing newsletter.
Before sharing your personal data with any company outside the hapyspace group of companies for marketing purposes, we will obtain your explicit opt-in consent.
We have taken appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized manner, changed or disclosed. In addition, we restrict access to your personal data to those employees, agents, contractors and other third parties who have business needs to know. They will only process your personal data in accordance with our instructions and it must be kept confidential.
We have established procedures for handling any suspicious personal data leakage and will legally require us to inform you and any applicable regulatory authorities.
How long will you use my personal data?
We will only retain your personal data to the extent reasonably necessary to achieve the purpose of our collection, including for the purpose of satisfying any legal, regulatory, tax, accounting or reporting requirements. If there is a complaint, or we have reason to believe that our relationship may lead to litigation, we may keep your personal data for a longer period of time.
In order to determine an appropriate retention period for personal data, we will consider the amount, nature and sensitivity of personal data, the risk of possible harm from unauthorized use or disclosure of your personal data, the purpose of our processing of your personal data and whether we can To achieve these purposes through other means and applicable laws, regulations, taxation, accounting or other requirements.
According to the law, after we cease to be a customer for tax purposes, we must retain basic information about the customer (including contact information, identity, financial and transaction data) for six years.
In some cases, you can ask us to delete your data: For more information, see the legal rights below.
In some cases, we will anonymize your personal data (so that it is no longer associated with you) for research or statistical purposes. In this case, we may use this information indefinitely without additional Notice.